Changing Retail.
Dojo Partners are helping major retailers transition into the next decade.
Dojo team members pioneered the use of biometrics and secure, personalized data in managing “real-time customer experience” both online and in-store. Covid has introduced an expectation for “frictionless” transactions where in-store and online choices have converged. How will your organization plan and execute for this new normal?
cv getting physical.
As customers walk into stores or even enter the location perimeter of a retail location it is now possible to begin automatically curating both the physical and digital experience for the customer.
This is creating a necessary convergence between digital and physical.
retail laboratory.
Innovation centers provide a safe foundation for retailers to test great ideas and new models – which may not work and be applicable for every brand, experience or location. Using fail-forward testing under an agile innovation approach provides the ideal conditions to identify success and optimization for the customer.
At Walmart 415-C and other retail labs, these platforms live in a constant cycle of invention, user testing, and iteration to optimize their entire approach using a proven innovation, test and release cycle.
retail hologram.
Lowe’s customers are able to experience mixed reality as they view both real objects and digital hologram images through the headset, taking the guesswork out of home improvement. Customers are able to use gestures and voice to interact with their environment and easily drop Lowe’s products into the space.
welcome to audi city.
When Audi created Audi City, they demonstrated to the world that an entire auto dealership could be managed virtually and setup anywhere – whether it is an open square or in the foyer of a business.
identity triggers.
Tumi’s Chief Digital Officer, Charlie Cole, led the company in using a page from the Amazon Prime playbook - integrating the digital and physical identify of customers in their physical stores. From the moment a customer enters a store, their identity triggers curated content, digital personalization on their phones, and sends VIP alerts to staff to create a more meaningful and curated experience. As a result, stores that used this approach achieved 2.5x sales and 2x efficiency per marketing dollar spent.
digital signing.
In partnership with a portfolio of global retailers, we envisioned digital sign applications that made it easy for shoppers to engage with products, try them on, and purchase while also using social media for additional marketing reach.
Dojo Partners provide an agnostic, fast moving, cost-effective 360 approach to designing and building AI/ML solutions. And we do it for your department.
